I might as well have just gone to a public bathroom and flipped through pages of an STD textbook for 2 hours instead of going through the immeasurable suffering that was trying to make this app work. Considering most professors in this online day and age don’t trust students when test taking at home, they didn’t buy that this garbage app was the culprit and not my iPad or WiFi which has never had any problems to date. I started logging into canvas to take a 30 minute quiz just so the app would freeze and crash over a dozen times, effectively taking more time than the quiz allowed for, granting me a 0 on it. An additional notification will be sent out once the problem is resolved.This is the first app review I’ve ever made and I’ll just start off by saying that using lockdown browser was the absolute worst test taking experience I have ever had. Please contact the DeSales Help Desk with any questions. The warning screen looks like this Figure 5 Please confirm with the student that the LockDown Browser has been downloaded and is being used. If the students get a screen with a password prompt that also includes a warning message there is either an issue with the exam settings, or more commonly, the student is not using the LockDown Browser. The login screen should look like one of the following Figure 3 Figure 4 When students take the test, they will be prompted for the password you put in the Respondus settings (Figure 1) Your students will still need to use the LockDown Browser. Note: this is not the string of letters/numbers set by Respondus when looking at the Test Options screen. Once the password has been set – please provide it to the students. Click on the chevron in front of the test and choose Settings. If you have already added the LockDown Browser, go back to the Respondus LockDown Browser dashboard by going to your course and click on Course Tools…Respondus LockDown Browser. There is a field in the LockDown Browser settings area for Password to access exam (optional). To avoid the issue, set a password on the exam when requiring the LockDown Browser. Blackboard has confirmed the presence of the issue and has provided a temporary workaround when using the LockDown Browser. Students are getting prompts for a password or being told that the configuration is incorrect even though the LockDown Browser is being used and is configured correctly. The bug in Blackboard also affects the use of Respondus LockDown Browser for Blackboard tests since Respondus uses a Blackboard password as part of the security it adds. The CERT team has confirmed a bug with the use of passwords on the Blackboard test options screen.
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